As our Client Care Coordinator, Pauline is often the first friendly voice clients encounter. With over ten years of experience in client services, she combines empathy, clarity, and efficiency to guide clients through every step, from scheduling appointments and helping you find the best-fit therapist to insurance verification and coordination. Known for her attention to detail and compassion, she ensures each client feels supported. Behind the scenes, Pauline keeps operations running smoothly so our team of skilled therapists can focus on providing high-quality therapy and mental health care.
Outside of work: Pauline loves spending time with her family and friends as a way to recharge, along with watching movies, traveling, and playing with her three dogs.